Annual Report 2025

Bechtle offers its customers IT hardware, software, solutions and services in 14 European countries, with Germany being the main market. The most important products include computer workstations, IT infrastructure, cloud and managed services. As at 31 December 2025, 16,574 employees worked for the Bechtle Group, 11,021 of them in Germany, 1,111 in France, 1,019 in Switzerland and 3,406 at other European locations. Less than 20 employees work outside Europe.

The Bechtle Sustainability Strategy 2030 published in 2021 supplements Vision 2030. The sustainability strategy combines economic, ecological and social aspects and formulates overarching strategic goals. At the heart of the sustainability strategy are four strategic fields of action, each of which has been put into concrete terms by three focus topics. Additionally, we have developed a sustainability programme that defines milestones and determines suitable operating actions. This is reviewed and updated annually. We report on the progress of the programme in our annual sustainability statement. As a trading entity in the IT sector, we face the challenge of ensuring a sustainable supply chain for customers and, vis-à-vis the legislature, promoting the energy efficiency of the products we sell and meeting the increasing requirements concerning recycling and the circular economy without having a direct link to the production facilities. The biggest hurdles are issues in the deeper supply chain, such as the traceability of raw materials or compliance with social and environmental standards at hardware production sites. In these cases, we are dependent on the cooperation of our suppliers.

Motive Ethical Business Practices (Icon)

ETHICAL BUSINESS practices are a matter of course.

We take responsibility for respecting human rights along our value chain.

Strategy focus: ethical business practices

Focal point

 

2030 Target

Supply chain sustainability

 

We are committed to ensuring compliance with human rights and environmental standards along our value chain. We require transparent processes in procurement and are further expanding sustainable supplier management.

Compliance and anti-corruption

 

We act with integrity and in accordance with legal requirements.
Compliance and anti-corruption are of the highest relevance to us, which is why we continue to actively minimise risks and expand preventive actions.

Social commitment

 

We see social commitment as part of our corporate responsibility and actively support selected social projects as a reliable partner.

Motive Environment (Icon)

We embrace an ENVIRONMENTAL APPROACH in everything we do

We operate in harmony with our environment to conserve our climate and resources into the future.

Strategy focus: environment

Focal point

 

2030 Target

Climate and energy

 

Our actions are orientated towards the 1.5 °C target of the Paris Climate Conference.
The focus is on our reduction targets in the area of direct and indirect CO2 emissions along the value chain.

Sustainable logistics

 

We consider our logistics processes and packaging solutions concerning shipping to customers under the criteria of ecological efficiency by focusing on the principles of reduction, reuse, recycling and the use of renewable raw materials.

Circular economy

 

We do not think linearly but in cycles and use the resources built into IT hardware responsibly.

Motive People (Icon)

The PEOPLE we work with drive our success.

We foster a culture of fairness and respect for our employees.

Strategy focus: people

Focal point

 

2030 Target

Employer attractiveness

 

We are strengthening our position as one of the leading employers in the IT sector in Europe. The focus is on own workforce satisfaction, individual development, training, leadership and the work culture at Bechtle.

Diversity and equal opportunity

 

We promote diversity within the entity and are continuously strengthening equal rights for our own workforce*. We focus on the diversity categories of age, social background, gender, physical and mental ability.

Health and safety

 

We are continuously improving our good level of occupational safety and strategically anchor health and safety in the Bechtle Group.

*

In the Bechtle Sustainability Strategy 2030, employees are defined as “own workforce” in accordance with ESRS terminology.

Motive Digital Future (Icon)

We shape a sustainable DIGITAL FUTURE.

We drive future-facing digitalisation and contribute to our customers’ success through sustainable innovation.

Strategy focus: digital future

Focal point

 

2030 Target

Sustainable in-house digitalisation

 

Within the scope of our IT strategy, we are pursuing the goal of making our own enterprise architecture resource-saving, efficient and user-friendly.

Sustainable technologies, solutions and services

 

We play an active and responsible role in the digital transformation of our customers.
We are expanding our portfolio of sustainable technologies, solutions and services in close collaboration with our manufacturing partners in order to provide our customers with the best possible support in realising their corporate digital responsibility and achieving climate targets.

Data security and protection

 

We consistently ensure the protection of our data and the data of our customers and partners.
Information security and the protection of confidentiality are of the highest relevance to us in accordance with legal requirements.

The products we sell are thematically organised in the areas of ethical business (sustainability in the supply chain), environment (sustainable logistics, circular economy) and digital future (sustainable technologies, solutions and services). A detailed overview of the current actions with which we intend to implement these goals can be found in the Sustainability Programme in the Notes.

The Sustainability Strategy 2030 forms the overarching strategic umbrella. Various sub-strategies are derived from it, which contribute specifically to the implementation and further development of the overall strategy. These sub-strategies give more-specific details concerning the strategic targets in operational terms and include the climate protection strategy, the sustainable procurement strategy, the diversity strategy and the HR strategy. The individual strategies are not only linked to the overall strategy but are also strongly interlinked. These interdependencies are crucial for holistic implementation.

Significant projects from the 2025 fiscal year included the adoption of the procurement strategy, the validation of SBTi near-term and SBTi net-zero and the development of a transition plan. Furthermore, a sustainable sales concept was developed to help support customers with more sustainable solutions and to have a positive impact on reducing our Scope 3 emissions. In addition, a sustainable logistics concept and a concept for Bechtle Circular IT were developed and adopted. We have also implemented the short-term actions of the diversity strategy.

The key challenges for the future include:

  • the increasing regulatory requirements in the area of sustainability and reporting,

  • increasing expectations of customers and public-sector clients with regard to sustainable IT solutions and transparent supply chains, and

  • the reduction of indirect environmental impacts, particularly in the upstream and downstream value chain (Scope 3 emissions).

In order to meet these challenges, projects and solutions are planned, such as the continuous development of Corporate Sustainability Management (including clear processes and metrics systems), the strengthening of supplier management through sustainability requirements and risk analyses, as well as the implementation of the transition plan.

All strategic sustainability targets apply to Bechtle group-wide. However, implementation takes into account regional framework conditions, legal requirements and operational possibilities in the respective countries. In this way, Bechtle takes into account the different degrees of maturity and implementation options within the group.

Our most important products include IT hardware, which we primarily offer to our customers in the corporate and public sectors, with Germany being our main sales market. Products and services relating to the renewal of data centres are particularly important in terms of sustainability as they often result in high energy savings. Proposals for the use of waste heat can also be implemented in the operation of data centres.

Business model

The IDG Tech Media GmbH ranking categorised Bechtle as Germany’s largest IT system house in 2025. Bechtle is an IT company with its headquarters in Neckarsulm, Germany. As a classic system integrator, Bechtle does not manufacture its own products. In Bechtle’s business model, the key input is the human factor. Our own workforce in sales ensure that our customers request Bechtle’s products and services. Our own workforce in the Service department ensure that services are provided.

We support more than 70,000 customers from trade and industry, the public sector and the financial market on their digital transformation journey and offer a comprehensive, cross-vendor portfolio of IT infrastructure and IT operation solutions. The aim and therefore the output of our business model is to provide our customers with modern and trouble-free IT infrastructure. In total, we work with around 260 manufacturers and distributors, including the major internationally recognised IT brands. We source the IT products that we offer our customers from them.

The business activities of the Bechtle Group were previously divided into two segments: IT System House & Managed Services and IT E-Commerce. The management organisation was realigned at the beginning of 2025. Since then, Bechtle has bundled responsibility for all distribution channels in the national markets at Executive Board level in one person's hands. The aim of this restructuring is to expand the multichannel offering in all markets and further internationalisation. With this holistic market strategy, Bechtle can optimally serve every customer across all channels in line with their needs. Under the new management organisation, Michael Guschlbauer is responsible for the entire business in Germany and Austria as COO. Konstantin Ebert, COO, is responsible for all other national markets in which Bechtle is active with its own companies. These are Belgium, France, Great Britain, Ireland, Italy, the Netherlands, Switzerland, Spain, Poland, Portugal, the Czech Republic and Hungary.

The following chart provides an overview of our upstream and downstream value chain and our position within it:

Bechtle’s value chain

The analysis of the value chain provides an overview of the most important stages of the value chain in connection with the business activities of Bechtle AG. The value chain was created as part of an iterative process of data collection and review of the most important focus activities of Bechtle AG.

As a result, we have defined three stages of the value chain, which comprise the following:

  • Upstream activities – raw material extraction and suppliers (production of hardware)

  • Bechtle’s business operations – administration; sales and IT service

  • Downstream activities – utilisation of services and products; disposal and recycling

As a system integrator without in-house product manufacturing, Bechtle’s business model is essentially based on the human factor, with its own workforce in sales generating customer demand and its own workforce in service providing the services.

The expertise and commitment of our own workforce are the key input for our business model. In order to secure this input, Bechtle pursues a holistic approach throughout the own workforce life cycle:

  • Recruit – Bechtle attracts qualified specialists through targeted recruiting actions, training programmes and cooperation with universities.

  • Develop – the Bechtle Academy, internal training courses and individual development programmes are used to continuously build up specialist, management and future oriented skills.

  • Secure – long-term development prospects and actions to retain our own workforce ensure that knowledge and skills are retained in the company.

In this way, Bechtle ensures that the vital “people” input factor contributes to the entity’s value creation and innovative ability in the long term.